Returns & Exchanges

At Rakabot, we stand behind the quality of our innovative storage solutions. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all components and manuals are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for your records.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.